Welcome to Nina Landscapes. These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
1. General Terms
By accessing this website and using our services, you agree to be legally bound by these Terms and Conditions and any other terms or conditions applicable to specific sections of our website. If you do not agree to these Terms and Conditions, please do not use our website or make a purchase from us.
2. Product Availability
We strive to ensure that all products listed on our website are available for purchase. However, in certain situations, products may be out of stock or unavailable due to factors beyond our control. If you place an order for a product that is out of stock, we will notify you promptly and offer alternatives, a refund, or a delayed shipment based on your preference.
3. Pricing and Payments
All prices displayed on our website are in [$] and are subject to change without notice. We offer Cash on Delivery (COD) as our payment method. The payment will be collected in cash at the time of delivery, and the order total is due upon receipt of your package.
While we strive to ensure that all pricing information is accurate, there may be occasional errors. If a product is listed at an incorrect price, we will contact you to resolve the issue, which may include canceling or adjusting the order.
4. Ordering Process
To make a purchase on our website, you must provide accurate information, including your shipping address and contact details. Once your order is placed, we will send you a confirmation email detailing your order and its status. Please ensure your contact details are correct to receive order-related updates.
5. Delivery and Shipping
We offer worldwide shipping and provide free shipping on all orders. Orders are processed and shipped within 1-2 business days. Please refer to our Shipping Policy for detailed information regarding delivery times, tracking, and international shipping.
Cash on Delivery (COD): Payment is due in cash upon delivery. Please ensure you have the correct amount available at the time of delivery to avoid any delays or issues.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 14 days of delivery, provided the item is unused and in its original condition. For more details, please refer to our Return and Refund Policy.
Damaged or Defective Products: If your product arrives damaged or defective, please contact us immediately at [email protected]. We will assess the situation and arrange for a replacement or refund.
7. Account Creation and Security
To make a purchase on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and password. You agree to notify us immediately of any unauthorized use of your account or any security breaches. We are not liable for any loss or damage resulting from your failure to protect your account information.
8. User Conduct
You agree not to use our website for any unlawful or prohibited purposes. You shall not:
- Use the website to transmit or distribute viruses, malware, or harmful content.
- Violate any local, national, or international laws through your use of the website.
- Interfere with the functionality of the website or attempt to gain unauthorized access to any part of the website or associated systems.
9. Privacy Policy
We value your privacy and are committed to protecting your personal information. By using our website, you agree to the collection and use of your information as outlined in our Privacy Policy.
10. Limitation of Liability
To the fullest extent permitted by law, Nina Landscapes will not be liable for any direct, indirect, incidental, special, or consequential damages, or any loss of profits, arising out of the use of our website, the purchase of products, or the failure to deliver products.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction where our business is located. Any disputes arising from or related to these terms shall be resolved in the courts of that jurisdiction.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].